TastGroup – Matakoudi

Case Study

Company: TastGroup – Matakoudi

Category: Trade

Applications: Galaxy Enterprise Suite, Galaxy CRM

Company

TastGroup – Matakoudi is active in the pharmaceutical products and beauty products manufacturing sector, offering top quality branded products to its customers. The company’s and e-commerce’s growing course during the last few years are reflected and highlighted with its presence in the Greek market with 2 physical points of sales in Athens & Thessaloniki and three (3) e-shops,

Need

The need for integrated management of the company’s physical and electronic stores, in combination with the need for instant updates to all points of sales (digital & physical), which were so far based on multiple applications, and commercial management with over 20 sellers, led TastGroup to search for a flexible IT system, covering the needs of interconnection with multiple third party systems and maximum automation of its processes, providing instant updates to all company department.

Solution

TastGroup, wishing to modernize its operations and take the next digital step, chose Epsilon SingularLogic and the Galaxy Enterprise Suite solution and HATZITHEODOROU H. GEORGIADIS A. General Partnership – Cluster CIS, an authorized Solution Partner of Epsilon SingularLogic which deployed the project.
A significant factor in the utilization of the new IT system, in addition to user-friendliness and immediate adjustment to the company processes, was its development based on modern technologies, for timely coverage of future needs and the IT system’s capacity for immediate interconnection with multiple third party systems, eCommerce Stores and multiple Courier companies.

Galaxy Enterprise Suite was chosen after an extensive evaluation of IT systems solutions, as it provides complete business functionality in all sectors required by companies active in e-commerce.
Galaxy Modules & Functionality
The following tools were used:
• Galaxy API
• Galaxy CRM
• Galaxy SFA
• Custom Galaxy SMS
• Custom Galaxy Courier Voucher

Benefits

• Optimization of the company’s business processes, covering multi-company management
• Optimization of commercial management processes, covering needs for over 20 active sellers (field).
• Significant increase of efficiency with user-friendly tools for easier data analysis
• Bilateral connection with three (3) e-shops and integrated management of all data for e-shops (general item details, pricing policies, photo catalogs, commercial policies, discount rules for categories) through Galaxy Enterprise Suite.
• Automatic issuing of shipping receipts for Geniki Tachydromiki, Courier Center, Speedex, ACS, ELTA and monitoring of cash on delivery payments through Galaxy Enterprise Suite.
• Creation of new myRistretto & Quickgel & LavishCare e-shops
• Global deployment of Cluster CIS produced software for automatic interface between Galaxy Enterprise Suite and GO: Core Galaxy e-shops