A. PAPANDREOU & CO GENERAL PARTNERSHIP

Case Study

Company: A. PAPANDREOU & CO GENERAL PARTNERSHIP

Category: Manufacture

Applications: Galaxy Enterprise Suite, Galaxy Mobile SFA

Company

A. PAPANDREOU & CO GENERAL PARTNERSHIP was established in 1999 in Zakynthos and originally it traded food products, expanding to the trade of tobacco products as well in 2008. The company exclusively supplies and trades products of companies it represents, fully certified.
The long-term cooperation between PAPANDREOU & CO GENERAL PARTNERSHIP and major brands in the market including DELTA, NIKAS, CHIPITA, ALFA, TOPMEAT, STERGIOU, KRI-KRI, DODONI, VIOLANTA, OSCAR, OLYMPIC FOODS, AINOS, BRITICH AMERICAN TABACCO, DELIFRANCE, MELISSA/KIKIZAS, reflects the trust shown by the market to the company, allowing it to offer its customers very favorable cooperation terms with the largest brands in the market and to secure reliable and effective delivery and sufficiency of products.
A. PAPANDREOU & CO GENERAL PARTNERSHIP, through a developed and very well-organized distribution network, consisting of a self-owned fleet of 16 trucks, daily supplies dozens of retail points of sales (supermarket, mini market, kiosks) and food and beverage enterprises (restaurants, hotels, catering) all over Zakynthos.

Need

A. PAPANDREOU & CO GENERAL PARTNERSHIP sought a modern and integrated solution that would help it upgrade the commercial application it was using and support it in further development of its activities. In particular, it needed a system which would do the following:
• Automate daily commodities invoicing and distribution.
• Automatically connect to its suppliers’ IT systems and generate statistical reports for improved information.
• Monitor its warehouses (logistics) maintained at its location on account of third parties.
• Ensure proper distribution of vulnerable products, performed via position batches in the warehouse, on the FIFO shelf, to prevent losses due to erroneous storage and distribution.
• Ensure the application of its very complex commercial and pricing policies in the entire range of the products it trades.
• Simplify and automate warehouse monitoring and offer the ability of remote ordering with full functionality of pricelists per customer and stock per warehouse, even for orders sent by merchandisers via a third party system, directly to the company’s computerized organization system.
• Ensure that the order would complete its cycle, from receipt to shipping to the end customer, in order to prevent errors, simplify the invoicing process and provide quicker service to end customers.
• Offer the option of xVan Sales for all its distributors.

Solution

A. PAPANDREOU & CO GENERAL PARTNERSHIP trusted Galaxy by Epsilon SingularLogic and Platinum Partner of Epsilon SingularLogic, IT SOLUTION, to modernize its operation and take the next digital step.
The cooperation with Epsilon SingularLogic and IT SOLUTION provided A. PAPANDREOU & CO GENERAL PARTNERSHIP with the correct product selection, correct hardware and applications installation, personnel training and top quality and prompt support by the IT SOLUTION executives.

In detail, the solution deployed by IT SOLUTION included the following:
• Galaxy Enterprise Suite (ERP), for the company’s commercial and financial management
• Galaxy SFA, for xVan sales by distributors
• MORE, serving company sellers
• Galaxy RF, for the needs of warehouse employees during receipts, shipping and inventory of commodities
• Custom deployments for pricing policies in commodities distribution and invoicing and generation of sales and statistical information reports to suppliers, which have been a constant requirement on their behalf.
• Custom configuration for commercial policies and triangular sales

Benefits

• Unification of all processes-operations in a single platform
• Communication between the company system and supplier systems with extensive reporting
• Simplification of the daily tasks of sellers and distributors and boosted productivity and effectiveness in the field
• Complete and detailed information in real-time, regardless of the executives’ location
• Order synchronization and monitoring
• Itineraries and sales analysis
• Connection of suppliers with products and customers
• Order and commodities and customers balance synchronization and monitoring in real time
• Eradication of managing errors
• Reduction of management cost and time
• Improved end customer service with warehouse stock sufficiency and prompt application of commercial policies and promos
• Real – time monitoring of effectiveness, with a multitude of detailed Reports, allowing the company to immediately apply corrective actions and make timely and valid decisions.