BHP | EPSILON NET

Case Study

Company: BHP

Category: Trade

Applications: Galaxy Enterprise Suite, Galaxy CRM, Galaxy SFA

Company

BHP Single Member Ltd is a leading fertilizer producer, operates in both Greece and abroad. With passion and commitment to producing high products and promoting sustainability in agriculture, it has gained recognition for its pioneering approach to the industry. With over two decades of experience, the company provides innovative solutions that enchace production and keep cultivation costs low. The company focuses on promoting sustainable agriculture through innovation and the development of high-quality fertilizers. Its solutions are renowned for increasing crop productivity while protecting the environment and maintaining soil balance through scientific research and advanced technology.

Need

BHP continuously invests in scientific research and new technologies in the development of its products, a strategy that is also applies to its operations and expansion. In an effort to meet the increasing demand and adapt to the new digital era, BHP has made the decision to invest in modernizing its operation approach. It was looking for a modern solution that would help it to take the next digital step and offering integrated monitoring of its production process, accounting, warehouse and customer relationships at both group and company level.

Solution

BHP has chosen Epsilon SingularLogic, a member of the EPSILON NET and Anko Group S.A., an authorized Solution Partner of Epsilon SingularLogic, as its strategic collaborators. This collaboration ensured the right choice of software solutions, the proper installation of equipment and applications, the staff training, and provided quality and immediate support.

The Galaxy Enterprise Suite emerged as the most suitable solution for its commercial requirements and overall optimization of all its activities. Galaxy’s scalability offers BHP the ability to easily install custom solutions related to its comprehensive commercial and financial management, and real-time monitoring of its specialized production process.

Galaxy CRM & Galaxy SFA, offer the customer service department all the necessary information to accurately and effectively respond to customer requests and complaints, with automated procedures, ensuring a high level of customer service from the very first communication.

In addition, with Galaxy, BHP orchestrates, monitors and manages the sales process from budgeting and visit plans to and sales opportunities , completion of sales and receivables. This enables it to leverage information for targeted actions, quick & informed decisions, enhancing sales momentum.

The solution includes:

Financial Management
Integrated accounting
Multicurrency
Commercial Management
Import files
Serial Numbers / Batches
Fixed Asset Management
Production with prescriptions, phases, cost components (Work Centers, Phases), Production Orders (Products, Recipes, Stages), Production Notes, Consumptions, Times, Subcontractors (per phase, Orders). Automatic order creation processes from sales and warehouse documents. Production costing CRM
SFA
WebAct
MIS
Multiple discount & promotional sales and shopping policies, in all possible combinations
Multiple price lists
Linking suppliers to products and customers

Partner:

Benefits

Consolidation of all processes-functions on one platform
Mapping of the production process of the company with maximum accuracy
Significant increase in personnel – production efficiency
Rich reporting on the company’s image in all areas easily and quickly
Flexibility of customer service, reducing response
Faster processing of orders
Easy management of customer base and execution of targeted offers
Ability to design a group of companies, with an option to automatically create inter-company transactions
Up-to-date statistical information and credit control at group level
Real-time access to corporate information from anywhere, using smartphones, tablets, laptops and PCs