“The Bakers” and “The Bakers in the hood” are a chain of stores with a unique approach and aesthetics.
Innovative products, with special packaging, modern production and service machinery and focusing on a specific principle: nostalgic tastes with a hint of modernity, based on natural production methods.
The Bakers idea was born in 2007 and the first shop opened in Kallithea. Today, there are 7 The Bakers and 3 The Bakers in the hood stops, with continuous growth.
The speed at which the company is growing has created the need for automated management of the shops’ and the subsidiary shops’ supply chain, with simultaneous updates of production units on raw materials and products. The company manages three main production areas and 10 separate areas in each shop of the “The Bakers” chain. In addition to the production areas, the company also owns storage areas and a central warehouse in cooperation with a Logistics company.
KOTSIS A.A.K. SA – THE BAKERS, wishing to modernize its operations and take the next digital step, chose Epsilon SingularLogic and the Galaxy solution as well as Netcom Integrator, an authorized Epsilon SingularLogic Solution Partner, who implemented the project, as its strategic partners.
The company deployed Galaxy Enterprise ERP for its Financial Management, Purchases and Warehouses Management and Production Management, utilizing the Galaxy Web Act Enterprise Mobility features, providing remote web registration of internal orders, a decisive factor for its digital transformation, providing it with the flexibility to quickly respond to the changing consumption habits of its audience, to enhance its sales and to reduce its operating cost.
The solution also provides integration with systems, including:
• Retail System
• Analytics solution providing Galaxy with metrics and consumption trends, achieving optimization of product distribution forecasts. For instance, according to weather conditions, some items must not be produced and others must be produced in specific quantities
• Updates of the company’s Logistics system
The deployment of Galaxy provided KOTSIS A.A.K. SA – THE BAKERS with important qualitative and quantitative benefits:
• 70% reduced ordering settlement time
• Optimization of production process with regard to:
• speed
• production recipe planning
• stock replenishment
• detailed monitoring of all production process stages
• accurate determination of actual cost for each stage of the production process
• 20% cost reduction with less product destruction and loss of sales
• Real Time updates to the Administration, shop, warehouse and production managers, allowing them to instantly make the right decisions
• The solution has been deployed i a manner that allows expansion with new shops and integration in the IT system performed in minimal time
Our product quality and our satisfied customers are our absolute goals. One of the ways to achieve our goals is by ensuring our digital integration. Choosing strategic partners such as SingularLogic and Netcom Integrator, has proven to be a right decision. Our needs were covered at the maximum degree. Our vision for an end-to-end solution was implemented,
Kostas Kotsis
Owner of KOTSIS A.A.K. SA – THE BAKERS
